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René Bosewitz, Annette Bosewitz - Business English für die Personalarbeit

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René Bosewitz, Annette Bosewitz

Business English für die Personalarbeit

2022

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15 Präsentationen und Berichte S. 245-264

„… development plans in a structured way allows us to make the most of these …” „… vorher üben.You should prepare different wording for the various parts of a presentation. Below are …” „… examples of useful phrases.Bereiten Sie sich vor, indem Sie die For-mulierungen für Ihre Präsentation …”

Anhang S. 307-375

„… Arab world especially in Saudi Arabia. The Third De-velopment Plan for the Kingdom of Saudi Arabia …” „… PlanBOD Board of DirectorsB. Sc. Bachelor of ScienceBST Basic Skills TrainerC&B Compensation and …” „… Contribution Pension PlanDINKS Double Income No KidsDOB Date of BirthDOI Date of InjuryDRP Disaster Recovery …”

9 Mitarbeiterbeurteilung S. 155-170

„… which should result in an action plan for the two of us, and you realise that I’ll be monitoring your …” „… 1569.1 Selbsteinschätzung des MitarbeitersThe aim of the appraisal is to help em-ployees to recognise …” „… three types of appraisal. Each one represents a different ap-proach: y We have a top-down appraisal, led …”

5 Bewerber:innen interviewen und bewerten S. 83-102

„… hierher?You came by car/train/plane/taxi, didn’t you? Sie kamen mit dem Pkw/Zug/Taxi, richtig?Did you have a …” „… colleague/assistant/secretary has taken good care of you?Mein Kollege/Assistent/Sekretärin hat sich hof-fentlich gut um Sie …” „… perfor-mance on the basis of the candidate’s answers.This tool is very widely used to select the best candidate …”

10 Vergütung S. 171-184

„… . Please feel free. Well, the first of our extra benefits is the company car. This has tax advantages over …” „… simply receiving more salary.Lisa Bond: Are there any restrictions on the type of car?Paul Petersen: Yes …” „… arrangement with P.P.P. That’s Private Pa-tient Plan.Well, let’s come to the financial side of things. There’s …”

7 Einführung neuer Mitarbeiter:innen S. 121-136

„… erläuternSo, your duties will include … Ihre Aufgaben umfassen …Well, Ms X, you’ll have to take care of the …” „… Mitarbeiter:innen begrüßen und vorstellenMake efficient use of induction ses-sions to present business objectives …” „… , operational sequences, products and colleagues of the company to new employees.Setzen Sie …”

1 Anforderungsprofil und Stellenbeschreibung S. 13-30

„… recruited externally by some sort of agency or found within the com-pany. This module deals with some …” „… aspects of recruiting, the requirements placed on candidates, an overview of the different recru-itment …” „… Mitarbeiter definieren und y das Vorgehen festlegen.Introduction of topic Einstieg in das ThemaActually …”

18 Die Kündigung S. 293-306

„… auf ein Kündigungsgespräch vor-bereitenPlan the interview carefully. Planen Sie das Gespräch …” „… contract of employment is termi-nat ed by the employer either with or without notice.Der Arbeitsvertrag ist …” „… Kündi-gung« bezeichnet.The employee has a fixed-term con-tract and the term expires. There is no renewal of …”

11 Tarifverhandlungen und Gewerkschaften S. 185-198

„… sollten einen Plan aufstellen.From our point of view we might solve the issue by …Unserer Meinung nach …” „… – Industrial (labour) relationsA large number of employees still or-ganise themselves in the structure of a …” „… managed? Research suggests it’s not just a matter of getting more money or better conditions. Certainly …”

14 Entsendung ins Ausland S. 231-244

„… compa-nies should send selected employees to foreign subsidiaries for a longer pe-riod of time. Below you …” „… will find a list of such reasons:Es gibt verschiedene Gründe, warum Firmen ausgewählte …” „… stimulate an international team of managers y um ein internationales Team von Ma-nagern zu fördern y to fill …”

4 Arbeitszeugnisse und Referenzen analysieren und schreiben S. 63-82

„… be the deciding factor in a candidate getting the job or receiv-ing a letter of rejection.Primarily …” „… , wenn Sie …Mr XY has applied to us for the position of …, we therefore would therefore like to ask you …” „… Erstellung dieser Referenz bedanken.I look forward to receiving your letter of refer-ence.Ich freue mich, die …”

doi.org/10.34157/9783648160145

Bob Dignen, Ian McMaster - Trainingsbuch Business English

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Bob Dignen, Ian McMaster

Trainingsbuch Business English

Series: Haufe Fachbuch

Volume 2023

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Part 3: Phrases for key business situations S. 229-270

„… need to know, and then plan how to deliver the necessary information in the context of an engaging …” „… hands? How many of you have… ?28.4 Closing your presentationMoving toward the end y That’s all I plan …” „… do apologize for that. Never mind.8. Giving instructions RespondingBe careful! I’ll try to!Take care …”

Part 2: Essential skills for international teams S. 65-228

„… , we trust others to fly planes, drive trains and carry out medical operations because most of us can’t …” „… change the trajectory of a career, a company, a relationship or a life, any single conversation …” „… openness.Annie: I just think you have to be careful. A lot of intercultural training focuses on unhelpful and …”

Answers to the exercises S. 271-276

„… . explaining our position clearlyChapter 16: Taking care of your team1. VocabularyA. care about; B. surveys; C …” „… . encourage; D. results; E. needs; F. neglect; G. psycholog-ical2. Communication strategiesA. taking care of …” „… yourself; B. taking care of results; C. taking care of yourself; D. taking care of customers; E. taking …”

Part 1: Fundamentals of communication S. 27-64

„… careers — on the basis of their performance.Drawbacks of the fear of failure Fear of failure can result in …” „… 27 Part 1: Fundamentals of communication Part 1: Fundamentals of communicationPart 1: Fundamentals …” „… of communication29 2 Getting your message across“The single biggest problem with communication is …”

doi.org/10.34156/9783648169346

Martin Schölkopf, Holger Pressel - Das Gesundheitswesen im internationalen Vergleich

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Martin Schölkopf, Holger Pressel

Das Gesundheitswesen im internationalen Vergleich

2017

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Literatur S. 296-303

„… prepared for the European Commission, LSE Health and Social Care/London School of Economics and Political …” „… . 2013: The Canadian Health Care System, 2013. In: Commonwealth Fund (Ed.), International Profiles of …” „… (www.aim-mutual.org/index.php?page=29). Atun, R. 2004: What are the advantages and disadvantages of restructuring a health care …”

2 Gesundheitssysteme im internationalen Vergleich: Länderberichte S. 13-126

„… Internet Department of Health: www.dh.gov.uk Vertiefende Literatur OECD 2016: OECD Reviews of Health Care …” „… Health Care System, 2015. In: Mossialos, E. et al. (Eds): International Profiles of Health Care Systems …” „… Profiles of Health Care Systems, 2015. Commonwealth Fund. Washington. 97–106. Ferré, F. et al. 2014: Italy …”

Sachwortverzeichnis S. 304-307

„… 304 Sachwortverzeichnis A Affordable Care Act 87 Allgemeines Gesetz über außergewöhnliche …” „… Hausarztsystem 30, 49, 190 Hausarzttarif 61 Health Care Quality Indicators-Projekt der OECD 250 Health Consumer …” „… (NHS) 14, 167, 168, 212 National Institute for Clinical Effectiveness (NICE) 218 National Institute of …”

4 Stationäre Versorgung S. 153-174

„… 165 4 Land freie Krankenhauswahl Wartezeit Zuzahlung USA nein (zumeist „managed care“) nein Medicare …” „… Planungsprozess gesehen: Diese Aufgabenteilung entbinde die Planer von der Notwendigkeit, sich über die …” „… pauschalierten Vergütungen andernorts zu einer solchen Verlagerung geführt hat. Wie also planen andere Länder …”

doi.org/10.32745/9783954663354

Ulrike Baumöl, Andreas Hoffjan, Péter Horváth, Klaus Möller, Burkhard Pedell, Thomas Reichmann - Controlling

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Controlling

Browse Volumes: Controlling

CON Volume 13 (2001) Issue 8-9 ISSN Online: 0935-0381

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Robin Fraser, Jeremy Hope Beyond Budgeting S. 437-442

„… processes (e.g. targets, plans, measures,and rewards) all too often remain stuckin a time warp of command …” „… centuryenvironments. Firms are now competing in an age of discontinuous change.Fast response, imaginative …” „… attract the fleetingloyalties of fickle customers. These arenot the right conditions for layingdown fixed …”

doi.org/10.15358/0935-0381-2001-8-9

Svend Hollensen, Marc Oliver Opresnik - Marketing

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Svend Hollensen, Marc Oliver Opresnik

Marketing

2010

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5.1 Organizing and Implementing the Marketing Plan S. 358-388

„… described and analysed each of the ingredients of a typical marketing mix. In developing a marketing plan an …” „… the International Marketing PlanThe intention of this section is to summarize earlier …” „… marketing objectives and the formulation of plans for achieving them. Companies generally undergo a …”

3.1 Strategic Marketing Planning S. 123-149

„… stages. The plan is the stages ‘frozen’ in time; the process is a continuous assessment of the relevancy …” „… result is a set of approved business plans that, taken as a whole, represent the direction of the firm …” „… potential of a particular business.It explicitly raises the issue of cash flow balancing as management plans …”

4.1 Product and Service Decisions S. 185-226

„… care products. Product mix length refers to the total number of items the firm carries within its …” „… questions such as the following: Do understand the concept of the product e.g. a fuel-cell powered car? Do …” „… field of office communication equipment, but also to cars and consumer electronics. In some cases there …”

5.3 Ethical, Social and Environmental Aspects of Marketing Planning S. 401-420

„… warranty’, an absence of ‘ordinary care’ on the part of sellers (manufacturers, wholesalers and retailers …” „… looked at the number of German-made cars in a country — Mercedes, BMWs and Audis, as an indicator of the …” „… plans to enter the Mumbai market next year and a couple of other metros in the next few years, but the …”

4.4 Communication Decisions S. 286-344

„… separate entities. In fact, each element of the communication plan often has a multiplier effect on the …” „… realistic plans for a more standardized advertising approach?Nature of the advertising to be undertaken …” „… the result of a careful fit of local advertising objectives, media attributes and target market …”

2.1 Assessing the Internal Marketing Situation S. 57-75

„… foundation of any marketing plan is the company’s mission and vision statement, which answers the question …” „… the organisation or the implementation of the marketing plan. Environmental scanning helps identify …” „… careful analysis of benefits sought by present and potential consumers and analysis of existing and …”

5.4 Developing and Managing Customer Relationships S. 420-445

„… in which employees are taken care of and the level of employee satisfaction that results have an …” „… company. Despite its simplicity, the measurement of CLV requires great care. All cash flows involved in …” „… relationship with a company. Despite its simplicity, the measurement of CLV requires great care. All cash flows …”

4.3 Distribution Decisions S. 248-286

„… must make their case very carefully and thoroughly to win the acceptance of such channel …” „… carefully selected channel members are usedThe actual performance evaluation essentially consists of the …” „… problems of moving products from points of origin to points of consumption. Often referred to as the place …”

3.2 Market Segmentation, Targeting and Positioning S. 149-180

„… example, the market for motor cars could be broken down according to the type of buyer (individual or …” „… superficially attractive because of the lack of current competition, but care must be taken to assess the …” „… . The key disadvantage, however, is the loss of cost economies as developing separate marketing plans …”

Case 2: BMW Motorcycles S. 110-123

„… motorbike company is evaluating their key competences –The BMW GroupThe BMW Group is one of the most …” „… successful manufacturers of automobiles and motorcycles in the world with its BMW, MINI and Rolls-Royce …” „… global sales network in more than 140 countries.The BMW Group achieved a global sales volume of …”

Case 5: Alfred Ritter GmbH S. 445-460

„… logistics part of the business. Clara took care of marketing and sales, as well as of the financial …” „… advisory board chose three top managers as directors who took care of the day-to-day business affairs. In …” „… and controlling the future international marketing plan of Ritter SportSources:www.ritter-sport.com …”

5.2 Budgeting and Control S. 388-401

„… inputs. Outputs are often measured in physical terms such as units (e.g. cars produced), tonnes (of paper …” „… budget is a detailed plan outlining the acquisition and use of financial and other resources over some …” „… evaluation (Hollensen, 2006). There are four uses of a budget:to fine-tune the strategic plan• to help …”

2.6 SWOT Analysis S. 96-110

„… assumption that managers can plan the alignment of a firm’s resources with its environment. Subsequently …” „… (which may be used in the development of sound strategic plans) but also in the very process of carrying …” „… of difference between the business and consumer markets can be summarized as follows (see Table 2.2 …”

doi.org/10.15358/9783800648702

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